Solutions
No Page Tags
Potentially, page tags can provide rich data for web analytics. However, as marketers demand more detailed information, the cost of implementing and maintaining custom tags skyrockets. Every time complex tags are added to a site, there is a risk of introducing errors that can hurt your business. Metronome's passive data Capture solution is a simple and risk-free alternative to custom tagging that provides all the richness of tag data and more. Capture rules are easy to write and can be applied to any pages or visits. If a rule should have an error, your web site is not affected. Capture can emulate almost any log file format, including tag server logs, to feed your favorite analytics applications.
No Log Files
If you have a server farm, you know how costly and time consuming it can be to process all the log files together for your chosen analytics package or database loading. Metronome Capture can be easily configured to build a single log file in exactly the format you need and filter out unwanted hits in real time. The result is a single log file with only the data you need. Very detailed timing and server error information is also automatically captured if you want to know how your site is performing. The data can also be streamed to an IP address if you like. Metronome Capture appliances can be clustered to scale to the largest sites. You can use your existing analytics package or we can provide one of our solutions.
Website Troubleshooting
When customer service tells you there seems to be an intermittent problem with your shopping cart that you cannot reproduce, what do you do? With Metronome Examine you can go back and find the problem visits and understand what happened. You can add alerts for problem conditions such as server errors, long page load times or aborted page sequences so you know about problems quickly. Examine is the simple solution for web site IT forensics and Customer Experience Management.
Web Analytics
Metronome Explain is an integrated solution combining Metronome Capture with powerful analytics. Explain analytics provides a host of built-in reports about your hits, pageviews, visits and visitors with sophisticated search and drill down capabilities, all provided through a convenient browser interface. You can build custom reports and easily integrate web data with your marketing and corporate databases.