Solutions :: Overview
Potentially, page tags can provide rich data for web analytics. However, as marketers demand more detailed
information, the cost of implementing and maintaining custom tags skyrockets. Every time complex tags are added to a site,
there is a risk of introducing errors that can hurt your business. In addition, tagging methods lose users who have JavaScript disabled
or whose browsers don't support it, such as many mobile devices. Metronome Capture provides a risk-free
and simple alternative to custom tagging solutions that doesn't impact your website and doesn't lose users. Metronome
Capture offers a wide array of integration options to preserve your existing investment in analytics and
enterprise infrastructure.
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Metronome Explain is an integrated solution combining Metronome Capture
with powerful enterprise-class web analytics. Explain analytics provide a host of built-in reports about your hits,
pageviews, visits and visitors with sophisticated search and drill down capabilities, all provided through a convenient browser interface. You can
build custom reports and easily integrate web data with your marketing and corporate databases. Metronome Explain stores
atomic web traffic data to allow effortless creation of new reports and revision of existing reports as needed without reloading any data.
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Your customers are increasingly using mobile devices to visit your website, can your analytics solution see them? Traditional page
tagging approaches miss a large group of wireless users because their devices can't execute page tags. Metronome Explain
can see these users with our passive data capture technology and can give you rich, detailed analytics on their activities.
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When customer service tells you there seems to be an intermittent problem with your shopping cart that you cannot
reproduce, what do you do? With Metronome Examine you can go back and find the problem visits and understand what happened. You can
search real user traffic for problem conditions such as server errors, long page load times or aborted page sequences so you can find problems quickly. Metronome
Examine even lets you view the actual pages seen by your customers using our RawviewTM
technology. Examine is the simple solution for website IT forensics and Customer Experience Management.
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